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Privacy Policy

Updated May 15, 2018

Doctor Wilson’s Original Formulations and our affiliates (collectively, “Doctor Wilson’s Original Formulations,” “we,” “us,” or “our”) take seriously the confidentiality of your personal information. This Privacy Policy sets forth the information collected through the websites operated by Doctor Wilson’s Original Formulations (“Doctor Wilson’s Original Formulations Sites,” which includes drwilsons.com, adrenalfatigue.org, and icahealth.com) and how that information is used and shared. Doctor Wilson’s Original Formulations and its suppliers may collect or receive the types of information described below in connection with your access to and use of the Doctor Wilson’s Original Formulations Sites, including your registration for an online Doctor Wilson’s Original Formulations account and your purchase of products through the Doctor Wilson’s Original Formulations Sites (collectively, “Collected Information”).

By accessing or using the Doctor Wilson’s Original Formulations Sites or by accepting our Terms and Conditions, you agree on behalf of yourself and any company that you represent (together, “you”) that you have read and understand this Privacy Policy and that you consent to the collection, use, and sharing of information as discussed in this Privacy Policy. If you do not agree with this Privacy Policy, do not access or use the Doctor Wilson’s Original Formulations Sites.

This Privacy Policy is incorporated into and made a part of our Terms and Conditions. Doctor Wilson’s Original Formulations reserves the right to modify or amend this Privacy Policy at any time. All changes will be effective immediately upon posting to the Doctor Wilson’s Original Formulations and, by accessing or using the Doctor Wilson’s Original Formulations Sites after such changes are posted, you agree and consent to all such changes. Material changes will be conspicuously posted on the Doctor Wilson’s Original Formulations Sites or otherwise communicated to you.

Access From Outside The United States

THE DOCTOR WILSON’S ORIGINAL FORMULATIONS SITES ARE PROVIDED BY DOCTOR WILSON’S ORIGINAL FORMULATIONS, ITS AFFILIATES, AND IT’S VENDORS IN THE UNITED STATES. YOUR PERSONAL INFORMATION WILL BE TRANSFERRED AND MAINTAINED IN DOCTOR WILSON’S ORIGINAL FORMULATIONS’ RECORDS IN THE UNITED STATES. THE DATA PROTECTION AND RELATED LAWS AND REGULATIONS OF THE UNITED STATES MIGHT NOT BE AS COMPREHENSIVE AS THOSE IN THE COUNTRY FROM WHICH YOU ARE ACCESSING THE DOCTOR WILSON’S ORIGINAL FORMULATIONS SITES. IF YOU DO NOT CONSENT TO THIS TRANSFER, DO NOT ACCEPT THIS AGREEMENT OR OTHERWISE USE THE DOCTOR WILSON’S ORIGINAL FORMULATIONS SITES.

We Collect Information That You Submit

Personally Identifiable Information

You can visit the Doctor Wilson’s Original Formulations Sites without sharing personally identifiable information, but you will be required to provide personally identifiable information in order to use certain Doctor Wilson’s Original Formulations Sites features, such as creating an online Doctor Wilson’s Original Formulations account or placing an order. Doctor Wilson’s Original Formulations will collect any personally identifiable information from or about you that you choose to submit to us, which may include without limitation your name, physical address, telephone number, email address, payment information, and, if you are a medical practitioner, your applicable license or certificate. Specifically, we collect your personally identifiable information, for example, when setting up your account, in connection with your purchase of products, and when you respond to communications from us (e.g., promotional emails). In order to place an order, we will require your name, address, phone number, email address, business name (if applicable), and payment information. If you provide your wireless or other telephone number to us, you consent to receiving telephone calls from us at that telephone number as set forth below. We will use your personally identifiable information to process your orders for products, to communicate with you in connection with your orders, and to provide you with information and communications that you request or that we believe are relevant or may be of interest to you, subject to the terms of this Privacy Policy and applicable law.

Payment Information

Purchases of products must be made by credit or debit card. All credit and debit card information is provided directly to one of our PCI-compliant third-party payment processors. We do not store or maintain any credit or debit card information. To make a purchase you will need to submit your credit or debit card number, expiration date, security code, and billing address. Payment by credit or debit card is subject to the approval of the card issuer. We will not be liable in any way if a card issuer refuses to accept a credit or debit card for any reason. We encourage you to review our payment processors’ privacy policy, which is located at Authorize.net. We will maintain a record of the purchases that you make using the Doctor Wilson’s Original Formulations Sites.

Account Information

If you choose to create an online Doctor Wilson’s Original Formulations account we may collect, as applicable, your name, email address, and address.

Mailing List Information

If you sign up or otherwise opt in to receive promotions from us, you will need to submit your email address. You may also submit your physical address. We will use this information to provide you with promotional and other communications. You may opt out of receiving our electronic communications at any time by following the instructions to be removed from our mailing list in the applicable email. Please note that removing yourself from our mailing list does not terminate any online Doctor Wilson’s Original Formulations account that you have created. Even if you remove yourself from our email list, we will still retain your personal information in connection with your registration to use the Doctor Wilson’s Original Formulations Sites and you may still receive communications with respect to such usage. We may use a third party email provider to deliver these communications to you.

How We Collect Information

IP Addresses And Related Data

The servers used to operate the Doctor Wilson’s Original Formulations Sites may collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Doctor Wilson’s Original Formulations Sites, including Internet protocol (“IP”) addresses assigned to your computer, your Internet service provider (ISP), your approximate geographic location, your browser type, the pages you access on the Doctor Wilson’s Original Formulations Sites, the web sites you access before and after visiting the Doctor Wilson’s Original Formulations Sites, the length of time you spend on the Doctor Wilson’s Original Formulations Sites, date and time stamps, and clickstream data. Doctor Wilson’s Original Formulations may use this information to administer the Doctor Wilson’s Original Formulations Sites and its servers, to generate statistical information, to monitor and analyze Doctor Wilson’s Original Formulations Sites traffic and usage patterns, to monitor and prevent fraud, to investigate complaints and violations of our policies, and to improve the Doctor Wilson’s Original Formulations Sites’ content and the products, services, materials, and other content that we describe or make available through the Doctor Wilson’s Original Formulations Sites. We may combine this information with personally identifiable information, other Collected Information, and information obtained from third parties for security reasons.

Physical Geographic Location

We will use your IP address to obtain your approximate geographic location to help us customize the Doctor Wilson’s Original Formulations Sites and to analyze traffic on the Doctor Wilson’s Original Formulations Sites.

Cookies

Like most modern websites, Doctor Wilson’s Original Formulations automatically uses cookies to track use of Doctor Wilson’s Original Formulations Sites and to facilitate and enhance the user experience on the Doctor Wilson’s Original Formulations Sites. Cookies are small text files saved on your computer’s hard drive by your web browser. The Doctor Wilson’s Original Formulations Sites may use both cookies that we implement and cookies implemented by our suppliers and other third parties. Cookies are used to deliver a personalized, responsive experience across the Doctor Wilson’s Original Formulations Sites. We also use cookies to track how and when users access and use the Doctor Wilson’s Original Formulations Sites, to learn how popular Doctor Wilson’s Original Formulations Sites pages are and aren’t, to learn which search terms are used to find the Doctor Wilson’s Original Formulations Sites, and to learn which web sites direct you to the Doctor Wilson’s Original Formulations Sites. We also use cookies to help display certain information on the Doctor Wilson’s Original Formulations Sites and to improve your enjoyment of the Doctor Wilson’s Original Formulations Sites; for example, by remembering and storing your contact and other information when you access or use the Doctor Wilson’s Original Formulations Sites.

Most web browsers automatically accept cookies. If you prefer that your browser not accept cookies, you can disable this function. Please be aware that disabling this function may impact your use and enjoyment of the Doctor Wilson’s Original Formulations sites. Our Doctor Wilson’s Original Formulations Sites suppliers may use cookies and other tracking technologies to track Doctor Wilson’s Original Formulations Sites visitors across the Internet to understand how you get to the Doctor Wilson’s Original Formulations Sites.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)    https://support.apple.com/kb/PH21411 (Safari); and

(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Third-Party Advertising Networks and Behavioral Advertising

The Doctor Wilson’s Original Formulations Sites use Kissmetrics, a data analytics company, to collects information about your visits to and interactions with the Doctor Wilson’s Original Formulations Sites. The Doctor Wilson’s Original Formulations Sites uses this information to target advertisements and email promotions for goods and services. These targeted advertisements may appear on the The Doctor Wilson’s Original Formulations Sites Sites or on other websites. The anonymous information is collected through cookies. We encourage you to review Kissmetrics’ privacy policy, available here: https://signin.kissmetrics.com/privacy/. To obtain more information about third-party ad networks and online behavioral advertising and to change your preferences with respect to certain online ads, please visit the National Advertising Initiative Consumer Opt-Out or the Digital Advertising Alliance Self-Regulatory Program. Opting out of online ads with one ad network and web browser does not necessarily carry over to any other ad network or web browser. As a result, depending on the opt-outs you request, you may still see our ads from time to time.

Analytics

The Doctor Wilson’s Original Formulations Sites uses Google Analytics and other Internet analytics services to collect information about your use of the Doctor Wilson’s Original Formulations Sites, which information your web browser automatically sends to the applicable analytics service provider. This information includes the web address of the web sites that you visit and your IP address. Our analytics service providers may also set cookies or read preexisting cookies, which information is stored on their respective servers. Our analytics service providers uses this information to provide us with reports about Doctor Wilson’s Original Formulations Sites traffic and your visits to the Doctor Wilson’s Original Formulations Sites (for example, the domain from which you access the Internet, the web address of the web site from which you linked to the Doctor Wilson’s Original Formulations Sites, and the date and time of your visit to the web sites that you view and click through). We will use this data to improve the Doctor Wilson’s Original Formulations Sites’ structure and content. Google may use this data in accordance with its Privacy Policy. Visit Google Policies for more information on how Google uses your data.

You may opt out of our use of certain of our analytics tools. You may opt out of Google Analytics by visiting the Google Analytics opt-out web site at https://tools.google.com/dlpage/gaoptout and installing the Google Analytics Opt-Out Browser Add-On. Please remember that you will need to opt out for each browser you use. Opting out and otherwise refusing cookies will also limit the collection of analytics data from your use of the Doctor Wilson’s Original Formulations Sites.

Social Media

The Doctor Wilson’s Original Formulations Sites may allow you to connect and share information with various social media platforms, for example, Facebook, Twitter, Instagram, YouTube, Pinterest, and LinkedIn. These features may require us to implement cookies, plug-ins, and application protocol interfaces (APIs) provided by those social media platforms. We may share information that you provide us or that we may collect about your use of the Doctor Wilson’s Original Formulations Sites with those platforms and that information will be subject to their privacy policies. For further information, we encourage you to review those platforms’ privacy policies: Facebook’s Data PolicyTwitter’s Privacy PolicyPinterest’s Privacy PolicyInstagram’s Privacy PolicyYouTube’s Privacy Policy and LinkedIn’s Privacy Policy.

Doctor Wilson’s Original Formulations is active on social media, including Facebook, Twitter, YouTube, Pinterest, and LinkedIn. You have the opportunity to comment on these websites regarding Doctor Wilson’s Original Formulations and the products and services we offer. Doctor Wilson’s Original Formulations reserves the rights to post on its websites any comments or content you post on our social media pages. Doctor Wilson’s Original Formulations will be held harmless and without liability for the results of any and all third party reposts to any and all other locations, including the direct or assumed meaning regarding content from all company social media websites.

Embedded Content

The Doctor Wilson’s Original Formulations Sites incorporates content, including feeds scripts embedded in the Doctor Wilson’s Original Formulations Sites’ code as well as visible content (for example, videos) provided by third parties. In some cases, those third parties collect data about how you interact with their content. For example, YouTube and Vimeo may each collect or otherwise have access to usage data on videos embedded on the Doctor Wilson’s Original Formulations Sites as set forth in their respective privacy policies and Vimeo.

How We Use And Share Collected Information

In addition to the uses described above, Doctor Wilson’s Original Formulations may use and share Collected Information as described below. We will not sell, rent, or share Collected Information except as disclosed in this Privacy Policy or as permitted by applicable law.

Purpose Collected

We will use your personally identifiable information for the purpose for which you have given it to us, including to provide you with information and communications that you request. If you place an order through the Doctor Wilson’s Original Formulations Sites, we will use Collected Information to communicate with you regarding your order. If you register for an account on the Doctor Wilson’s Original Formulations Sites, we will use your information to communicate with you regarding your account. If you provide another person’s or entity’s email address via our referral feature, we will use that email address to send promotional emails to that recipient. If you contact us for support or assistance in using the Doctor Wilson’s Original Formulations Sites, we may use Collected Information to determine whether or not your system meets the minimum requirements needed to access and use the Doctor Wilson’s Original Formulations Sites and otherwise to contact you regarding your request.

Communication With You

Doctor Wilson’s Original Formulations will use any telephone numbers you provide to communicate with you regarding orders for products placed through the Doctor Wilson’s Original Formulations Sites. Doctor Wilson’s Original Formulations may use Collected Information to notify you of changes made to the Doctor Wilson’s Original Formulations Sites, such as changes to our Terms of Use and this Privacy Policy, and to send you promotional communications as set forth above. You may opt out of receiving such promotional communications from us at any time by following the in-message instructions or by using the applicable link on the Doctor Wilson’s Original Formulations Sites where that option is available.

Site Evaluation And Improvement

We may use Collected Information to: analyze, develop, and improve the content, materials, and products that we make available through the Doctor Wilson’s Original Formulations Sites and the Doctor Wilson’s Original Formulations Sites’ functionality; to evaluate user needs; to customize Doctor Wilson’s Original Formulations Sites content, promotional emails, and your browsing experience; and for other legitimate and lawful business purposes.

Sharing Collected Information With Our Vendors

We may share Collected Information with our Doctor Wilson’s Original Formulations Sites management and hosting suppliers, payment processors, e-commerce hosting suppliers, order management software suppliers, analytics services providers, email service suppliers, and other suppliers as necessary for us to provide the Doctor Wilson’s Original Formulations Sites and our products and services to you and as may otherwise be permitted by applicable law. We require our suppliers to comply with all applicable data privacy laws and regulations. Our suppliers are authorized to and may use Collected Information as necessary for them to provide the applicable services to us and as set forth in their respective privacy policies; they may also share Collected Information with their suppliers when necessary.

Security And Protection Of Rights

We may use Collected Information and share it with third parties to the extent permitted by applicable law, including in the event of a subpoena, court order, or law enforcement request. Doctor Wilson’s Original Formulations will use Collected Information and share it with third parties if we believe doing so is necessary to operate the Doctor Wilson’s Original Formulations Sites or to protect our rights or the rights of others, including disclosing information necessary to identify, contact, or bring legal action in the event of a violation of our contracts, terms, or policies.

Aggregate Information

We may aggregate personally identifiable information and other Collected Information to create anonymous aggregate data on Doctor Wilson’s Original Formulations Sites users, which describes users as a group but does not reveal the identity of individual users. We may use aggregate data to understand Doctor Wilson’s Original Formulations Sites users’ needs, to determine Doctor Wilson’s Original Formulations Sites user demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products, services, and the Doctor Wilson’s Original Formulations Sites.

Business Transactions

All Collected Information is exclusively the property of Doctor Wilson’s Original Formulations but, if Doctor Wilson’s Original Formulations undergoes a change in control, acquisition, merger, reorganization, or asset sale, all information owned by or in the control of Doctor Wilson’s Original Formulations may be transferred or sold to the successor of the transaction. That successor will be bound by this Privacy Policy as it applies to that information.

Your Rights

In this Section, we have summarized the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under data protection law are: the right to access; the right to rectification; the right to erasure; the right to restrict processing; the right to object to processing; the right to data portability; the right to complain to a supervisory authority; and the right to withdraw consent.

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can request a copy of your personal data by writing to us at customerservice@drwilsons.com or by mail at the address listed at the bottom of this policy.

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to the erasure of your personal data without undue delay (“right to be forgotten”). Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims. For more information on the erasure of your data write to us at customerservice@drwilsons.com or by mail at the address listed at the bottom of this policy.

In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose. To file an objection, write to us at customerservice@drwilsons.com or by mail at the address listed at the bottom of this policy.

You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest. To the extent that the legal basis for our processing of your personal data is: consent; or that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by writingn to us at customerservice@drwilsons.com or by mail at the address listed at the bottom of this policy.

Security

The Doctor Wilson’s Original Formulations Sites have security measures in place to help protect against the loss, misuse and alteration of the information under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, Doctor Wilson’s Original Formulations uses industry standards, such as Secure Socket Layers (“SSL”) technology, to help safeguard against such occurrences. In certain areas, the information passed between your browser and our system is encrypted with SSL technology to create a protected connection between you and our websites to ensure confidentiality. In the event that a breach into our security systems occurs and there is a possibility that an unauthorized person acquires your personal information, Doctor Wilson’s Original Formulations will notify you of such a breach if and to the extent required under applicable law.

Access By Children

The Doctor Wilson’s Original Formulations Sites are not directed toward children under 13 years of age and Doctor Wilson’s Original Formulations does not knowingly collect or use information from children under 13 through the Doctor Wilson’s Original Formulations Sites.

Access To Your Personal Information

If you wish to have access to your personal information in our records, please contact us with your request at customerservice@drwilsons.com. You may also request that we update your personal information or correct any factual errors that you believe may exist regarding this information.

Contacting Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Doctor Wilson’s Original Formulations
PO Box 26021
Tucson, AZ 85726
800-357-5027
customerservice@drwilsons.com




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