FAQ - Frequently Asked Questions
You can contact our customer support team at 1-800-357-5027 Monday through Friday, from 7:30 AM to 4:00 PM MST. International customers can reach us at +1-520-748-0388. We are also available by email at [email protected].
Good news – you’re in the right place! Our supplements are available for direct purchase at this website. Go to the Shop Products section of our homepage, or check out the FAQ page.
Our customer support team will be happy to help you. Give them a call at 1-800-357-5027 Monday through Friday, from 7:30 AM to 4:00 PM MST. You can also email us at [email protected].
We accept the following major credit cards: Visa, Mastercard, Discover, and American Express. You can also use your PayPal account for purchase at drwilsons.com.
We offer free shipping on U.S. orders of $49 or more. This includes Alaska, Hawaii, U.S. Territories, and APO/FPO military addresses.
For U.S. customers using standard shipping, most orders are delivered within 5 business days. Alaska, Hawaii and other Territories may experience longer transit times. International transit times vary by shipping method and are subject to customs delays.
We offer a 90-day return policy on all supplements purchased through drwilsons.com. The 90-day window begins on the day of purchase. See our Shipping & Returns page for more info on returns. Damaged or missing product must be reported within 10 days of package delivery. All returns are subject to a 10% return fee.
We display manufacture dates on our bottles instead of expiration dates. The recommended shelf life for our products is 2-3 years, depending on the product. Please call our customer support team for any questions on this subject.